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What Plan Is Right for Me?How Do I Subscribe a Plan?What Does a Subscription Trial Plan Offer?Can I Change My Subscription in the Middle of a Trial Subscription?How Do I Check the Number of Days Left in My Free Trial?Can I Only Pay via PayPal?How Do I Apply the Plan to the Camera?Do I Need to Buy Plans for Each Camera?How Do I Change (Upgrade) My Plan?What If I Need More Cameras and Want a Bigger Plan?What If I Entered the Wrong Payment Information? How Do I Change It?How Do I Update My Payment Information If My Card Is Not Working?How to Unsubscribe?
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FAQsSubscription

How to Unsubscribe?

How to cancel your cloud service subscription

To cancel the subscription during the trial period: open the APP, select Cloud -> Your plan settings -> Cancel. After cancellation, the service will stop immediately without any deduction or renewal of the subscription.

To cancel the subscription during the non-trial period: open the APP, select Cloud -> Your plan settings -> Cancel. After cancellation, the service will stop after the expiry date without any deduction or renewal of the subscription.

How Do I Update My Payment Information If My Card Is Not Working?

How to update payment information when your credit card is not working

Cloud Services

FAQs about cloud services