Homepage Documentation

Account Access and Management

Using the Camera

Motion Detection and Alarm Notification

Storage and Recording

Other Settings of the Camera

Fault Resolution

What Plan Is Right for Me?How Do I Subscribe a Plan?What Does a Subscription Trial Plan Offer?Can I Change My Subscription in the Middle of a Trial Subscription?How Do I Check the Number of Days Left in My Free Trial?Can I Only Pay via PayPal?How Do I Apply the Plan to the Camera?Do I Need to Buy Plans for Each Camera?How Do I Change (Upgrade) My Plan?What If I Need More Cameras and Want a Bigger Plan?What If I Entered the Wrong Payment Information? How Do I Change It?How Do I Update My Payment Information If My Card Is Not Working?How to Unsubscribe?

Cost-related Issues

FAQs Subscription

Can I Only Pay via PayPal?

Available payment methods for subscribing to cloud service plans

We currently support both PayPal and credit card payments, so you can subscribe either way. If the subscription fails please contact "[email protected]".

How Do I Check the Number of Days Left in My Free Trial?

How to check the remaining days of your free trial period

How Do I Apply the Plan to the Camera?

How to add cameras to your subscribed cloud service plan