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FAQsAccount Access and Management

What is "Account"?

Learn what an "Account" means in the AJCloud app and how to find your account information

Account is the email address (or phone number, third party ID, etc.) you used when you first registered. Log in to the APP and go to Me, and you can see the current login account information at the top of the page.

If you forget your account, you can try using your usual information (email, phone number) to log in.

AJCloud App - Me page showing account information

As shown in the screenshot above, the area highlighted in red at the top of the Me page displays your account information, including your account name and the number of devices linked to your account.

If you have trouble accessing your account, check out I Can't Receive Email When Registering an Account or Resetting a Password for help with email delivery issues.

Account Access and Management

FAQs about account access and management

I Can't Receive Email When Registering an Account or Resetting a Password

Troubleshooting steps for email delivery issues during account registration or password reset