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Must I Subscribe to a Cloud Service to Use the Camera?Do I Need Cloud Storage to View Recordings?Unable to Add Camera to Cloud StorageAlready Subscribed to the Plan, Why No Video?How Do I View 24/7 Video Instead of Just Motion Video?Can I Buy the Plan Now to Watch the Previous Videos?Already Subscribed to the Plan, Why Can't I See the Previous Videos?
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FAQsCloud Services

Unable to Add Camera to Cloud Storage

Troubleshoot why you cannot add a shared camera to a cloud storage plan

If your camera is a shared camera of another user, it will not be able to be added to the plan by you (the account being shared) and only the camera owner will be able to manage the camera and subscribe to the cloud service.

Do I Need Cloud Storage to View Recordings?

Learn about the difference between SD card storage and cloud storage for viewing recordings

Already Subscribed to the Plan, Why No Video?

Troubleshoot why there is no video after subscribing to a cloud storage plan