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Fault Resolution
My Camera Is Powered DownWhy Can't I Connect to the Camera When My Internet Connection Is Fine?Why Does the Camera Go Offline When Installed Elsewhere?I Can't Connect to the Camera After Changing the Network or Switching It Off and On AgainWhy Is My Camera Only Viewable via Wi-Fi and Using Mobile Data Keeps Showing an Attempt to Connect?I Have Inserted the SD Card but It Says Please Insert SD Card or No Current VideoSD Card Can't Be Recognized by CameraWhy Is It That I Have Inserted the SD Card and Recognized It Properly, but No Video Has Been Recorded?What Should I Do if the Video Downloads Fail?How Do I Turn Off the Camera?Night Vision Images Are Not Clear, How Do I Adjust?What Should I Do if My Camera Image Is Unclear?
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FAQsFault Resolution

My Camera Is Powered Down

What to do when your camera is powered down and won't turn on

If you have a battery camera, please charge it in time to make sure it is fully charged.

If you have a wired power connection to the camera, please make sure that the power connection is normal, and the camera will have a prompt light blinking when you turn on the power. If your camera is connected to the power but can't power on, please replace another plug and power cord to try.

Fault Resolution

FAQs about fault resolution and troubleshooting

Why Can't I Connect to the Camera When My Internet Connection Is Fine?

Troubleshooting camera connection issues when your internet is working normally